Account Deletion

1. How to request deletion

Send an email to hello@sakeena.my from the address registered on your account, with the subject "Account deletion request". Include your full name, your role (parent or teacher) and the name of your Quran center.

If you can't email from your registered address, ask your Quran center admin to confirm the request on your behalf instead.

2. What gets deleted

• Your account: name, email, password and any profile photo.
• Your login sessions and stored device tokens.
• For a parent: your own profile. Records belonging to your child stay with the Quran center, since they are the Quran center's records, not yours.
• For a teacher: your own profile. Class, attendance and payment records you created stay with the Quran center for its own record-keeping.

3. What we keep

Quran center records (student progress, attendance, invoices and payments) are owned by the Quran center, not by an individual account, so they are not deleted when a personal account is. If you want a child's or a Quran center's data removed entirely, that request has to come from the Quran center.

We may keep minimal information (such as an email address and the date of the request) for as long as needed to show we honoured a deletion request, and anything we are legally required to retain, such as financial records.

4. Timeline

We process deletion requests within 30 days and confirm by email once it's done.